The Grand at Moon Palace Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 139 reviews
per night
About The Grand at Moon Palace Cancun, Cancún
The Grand at Moon Palace Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Family friendly
- Babysitting or child care
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
The Grand at Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Grand at Moon Palace Cancun from Cancun?
If there is no traffic, the 7.3 km drive between Cancun and The Grand at Moon Palace Cancun should only take about 13min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to The Grand at Moon Palace Cancun from Cancun?
With parking available at The Grand at Moon Palace Cancun, you could always rent a car for as low as ₹ 892/day and park it at the hotel. This would give you freedom while visiting Cancún. A very popular option for travellers staying at The Grand at Moon Palace Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at The Grand at Moon Palace Cancun?
Yes, The Grand at Moon Palace Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. Guests staying at The Grand at Moon Palace Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does The Grand at Moon Palace Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. The Grand at Moon Palace Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is The Grand at Moon Palace Cancun to Cancún city centre?
18.6 km separate the front steps of The Grand at Moon Palace Cancun and the city centre of Cancún, where you can keep busy with restaurants, shopping and of course MUSA, a very popular landmark in Cancún.
What is the phone number for The Grand at Moon Palace Cancun?
For questions regarding the hotel or your stay at The Grand at Moon Palace Cancun, call +52 998 881 6000.
Does The Grand at Moon Palace Cancun have Wi-Fi available?
Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Grand at Moon Palace Cancun?
The Grand at Moon Palace Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for The Grand at Moon Palace Cancun?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at The Grand at Moon Palace Cancun?
Guests can currently expect to pay ₹ 78,943 on average for a night at The Grand at Moon Palace Cancun, Cancún. Enter your desired travel dates in the form above to find deals starting at ₹ 15,710 per night.
Is there laundry service in The Grand at Moon Palace Cancun?
Yes, laundry services are accessible for guests staying at The Grand at Moon Palace Cancun, Cancún. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Cancún?
As of November 2024, there are 4,057 operators available to choose from for hotels in Cancún.
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The Grand at Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo